Frequently Asked Questions
Everything you need to know about your Venderby's shopping experience.
How long does shipping take?
Standard shipping typically takes 2-5 business days within Europe and 5-10 business days for international orders. You will receive a tracking link via email once your order is dispatched.
What is your return policy?
We offer a 14-day return policy from the day you receive your package. Items must be in original condition with all tags attached to be eligible for a full refund.
How do I find the right size?
Each product page includes a detailed size guide. Our pants are generally designed with a high waist and extra length; we recommend checking the specific measurements for the best fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and Maestro, as well as digital payment options like MobilePay, PayPal, and Klarna.
Can I cancel or change my order?
Because we process orders quickly to ensure fast delivery, we can only make changes if the order has not yet been handled by our warehouse. Please contact our support team immediately.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated automatically at checkout based on your location.