Returns & Exchanges
At Venderby's, we want you to be completely satisfied with your new fashion pieces; therefore, we offer a 14-day return period from the day you receive your order. All items must be returned in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Register Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack the Items
Securely place the items in their original packaging, ensuring all original tags are intact and the products are unworn.
- 3.Attach Shipping Label
Print the prepaid shipping label provided by our portal and attach it firmly to the outside of your return parcel.
- 4.Drop Off and Refund
Hand over your package to the nearest authorized drop-off point; once received and inspected at our warehouse, your refund will be processed within 10 business days.